Frequently asked Questions
Q: Are you sponsoring?
A: NO WE ARE CURRENTLY NOT SPONSORING! If you send us an email for sponsorships we will just delete it without replying.
Q: When will you be sponsoring?
A: We will announce tryouts in a video.
Q: Can I have some free products?
A: NO. You must buy them, we do not give out free products.
Q: Do you except Cash In Mail?
A: No we only except Paypal/credit cards, NO EXCEPTIONS
Q: How do I order?
A: Just go to our webstore add all the items you want into your shopping cart and follow the check out prodcedures.
Q: I want to order something but its not working.
A: If you are unable to order something on our store then it is probably out of stock.
Q: I want a refund/exchange.
A: All sales are FINAL.
Q: How much does shipping cost?
A: We have a fixed shipping price of $3.50 worldwide.
Q: When is my package shipped?
A: We ship out your package usually in 1-5 business days.
Q: Do you ship worldwide?
A: Yes.
Q: How long does my package take to get to me?
A: Shipping time always varies.
Q: I didn't get my package yet.
A: REMEMBER YOUR PACKAGE CAN TAKE UP TO 21 BUSINESS DAYS (SO EXCLUDING WEEKENDS). PLUS IT CAN TAKE UP TO 5 BUSINESS DAYS TO SHIP IT OUT. BUT IF YOU DON'T GET YOUR PACKAGE IN AT MOST 30 DAYS SEND US A MESSAGE. YOU MUST REMEMBER THAT WE ARE BASED IN CANADA AND IF YOU ARE IN USA OR ANY OTHER COUNTRIES IT HAS TO GO THROUGH CUSTOMS WHICH MIGHT HAVE A HOLD UP HERE AND THERE. SO YOUR PATIENCE IS APPRECIATED.
Q: How do I know when you sent my package?
A: We send you an email when we send out your package.
Q: My order is damaged?
A: WE SHIP YOUR ORDER IS THE SAFEST WAY WE CAN THINK OF. IN AN UNLIKELY EVEN WHEN YOUR ORDER IS DAMAGED WE DO NOT TAKE ANY RESPONSIBILITY BECAUSE WE SEND IT IN PERFECT CONDITION. THERE IS ALWAYS A RISK WHEN SENDING A PARCEL AND IT IS NOT OUR FAULT IF IT GETS DAMAGED.
A: NO WE ARE CURRENTLY NOT SPONSORING! If you send us an email for sponsorships we will just delete it without replying.
Q: When will you be sponsoring?
A: We will announce tryouts in a video.
Q: Can I have some free products?
A: NO. You must buy them, we do not give out free products.
Q: Do you except Cash In Mail?
A: No we only except Paypal/credit cards, NO EXCEPTIONS
Q: How do I order?
A: Just go to our webstore add all the items you want into your shopping cart and follow the check out prodcedures.
Q: I want to order something but its not working.
A: If you are unable to order something on our store then it is probably out of stock.
Q: I want a refund/exchange.
A: All sales are FINAL.
Q: How much does shipping cost?
A: We have a fixed shipping price of $3.50 worldwide.
Q: When is my package shipped?
A: We ship out your package usually in 1-5 business days.
Q: Do you ship worldwide?
A: Yes.
Q: How long does my package take to get to me?
A: Shipping time always varies.
Q: I didn't get my package yet.
A: REMEMBER YOUR PACKAGE CAN TAKE UP TO 21 BUSINESS DAYS (SO EXCLUDING WEEKENDS). PLUS IT CAN TAKE UP TO 5 BUSINESS DAYS TO SHIP IT OUT. BUT IF YOU DON'T GET YOUR PACKAGE IN AT MOST 30 DAYS SEND US A MESSAGE. YOU MUST REMEMBER THAT WE ARE BASED IN CANADA AND IF YOU ARE IN USA OR ANY OTHER COUNTRIES IT HAS TO GO THROUGH CUSTOMS WHICH MIGHT HAVE A HOLD UP HERE AND THERE. SO YOUR PATIENCE IS APPRECIATED.
Q: How do I know when you sent my package?
A: We send you an email when we send out your package.
Q: My order is damaged?
A: WE SHIP YOUR ORDER IS THE SAFEST WAY WE CAN THINK OF. IN AN UNLIKELY EVEN WHEN YOUR ORDER IS DAMAGED WE DO NOT TAKE ANY RESPONSIBILITY BECAUSE WE SEND IT IN PERFECT CONDITION. THERE IS ALWAYS A RISK WHEN SENDING A PARCEL AND IT IS NOT OUR FAULT IF IT GETS DAMAGED.
